Our product commitments: quality, safety and transparency

Products designed for mums, with high standards and heart

At Balulu, every product is the result of careful selection and extensive testing carried out here in France by our breastfeeding-trained team.

Our priority? To offer you reliable, safe and comfortable products, designed for what mums today really need, with gentleness, performance and simplicity.

📍 A French brand with close, personal support

– Our customer service is 100% based in France
– Our team is trained in breastfeeding and supports you with kindness, without medical jargon
– Our products are tested and approved in France

✅ Compliant, certified products

Even though our manufacturers are abroad (mainly in Asia, as there are not yet European alternatives for this type of technology), our requirements are clear and strict:

Every Balulu product must be:

– Compliant with European standards (CE, LFGB, FDA for food-contact materials)
– Free from BPA, phthalates and toxic substances
– Made from medical- or food-grade silicone, tested for contact with breast milk
– Tested for durability, safety and performance

🤝 Carefully chosen partners

We select our manufacturers on strict quality and ethical criteria. They must commit to:

– Ethical, humane working conditions
– Respect for fundamental rights, including a strict ban on child labour
– Working hours and wages in line with local regulations
– Clear traceability of materials and manufacturing processes

We visit, talk, test and check, so we never compromise on what matters.

We choose less, but better, because quality also starts with how products are made 💛

🌱 An everyday environmental commitment

– All our parcels are shipped in recycled and recyclable boxes
– We offer a product take-back scheme to reduce our environmental impact
– Our packaging is designed to avoid unnecessary over-packaging ♻️

💌 Transparency that matters

At Balulu, we believe it's better to be real than perfect.
Rather than selling you a polished marketing image, we prefer to share our reality as it is.

It's true: our products are not made in France.
But they are selected or developed, tested and approved here, to high standards. Some of our products were developed exclusively by Balulu, such as our ConfortBag.

Above all, you'll be supported by a French team that is trained, committed and attentive at every stage of your breastfeeding journey 💛

Because in the end, what really matters isn't just where a product is made…
It's how it is designed for you, and how carefully we support you every day.